Privacy & Cookie Policy

1. Introduction

Welcome to Alforaa ("Alforaa", "we", "us", or "our"). Alforaa is operated by Alfora Tech Private Limited, a company registered in India with offices in Jaipur, Rajasthan, and Dubai, United Arab Emirates.

We are committed to protecting your personal information and your right to privacy. This Privacy & Cookie Policy explains how we collect, use, disclose, and protect information when you visit our website, contact us, or engage with our STEM education and skill-lab services.

Please read this policy carefully. If you do not agree with the terms, please stop using our Site.

2. Information We Collect

2.1 Information You Provide Directly

We collect information you voluntarily provide when you:

• Fill out the Contact / Enquiry Form on our Site (name, school/organisation, email address, phone number, message).
• Send us an email at info@alforatech.com or career@alforatech.com.
• Apply for a career or partnership opportunity.

2.2 Information Collected Automatically

When you visit our Site, we automatically collect certain technical information, including:

• IP address and approximate geographic location.
• Browser type, version, and operating system.
• Pages visited, time spent, and referring URLs.
• Device type and screen resolution.
• Clickstream data and interaction events.

2.3 Information About Children

3. How We Use Your Information

• Respond to enquiries about our STEM programs and skill labs.
• Process partnership requests from schools and institutions.
• Send updates or promotional content (only where you have consented).
• Improve and optimise our website experience.
• Conduct analytics to understand how our Site is used.
• Comply with applicable laws in India and the UAE.
• Prevent fraud and ensure the security of our Site.

4. Legal Basis for Processing

• Consent – where you have given us clear consent.
• Contractual necessity – to respond to your enquiry or fulfil a service.
• Legitimate interests – for analytics, security, and improving our services.
• Legal obligation – where required by law.

5. Sharing of Information

We do not sell your personal information. We may share it with:

• Service providers – vendors who help us operate the Site, bound by data agreements.
• Business partners – schools and institutions, only as necessary to deliver our programs.
• Legal authorities – if required by law or court order.
• Successors – in the event of a merger or acquisition, with notice to you.

6. Data Retention

We retain your personal data only as long as necessary. Contact enquiry data is typically retained for up to 3 years. You may request deletion at any time.

7. Cookie Policy

7.1 What Are Cookies?

Cookies are small text files placed on your device when you visit a website. They help the site remember your preferences and understand how you interact with it.

7.2 Cookies We Use

7.3 Managing Cookies

• Browser settings – Most browsers allow you to refuse or delete cookies.
• Google Analytics opt-out – Visit tools.google.com/dlpage/gaoptout.
• Cookie banner – Use the consent preferences shown on our Site.

8. International Data Transfers

Alforaa operates in both India and the United Arab Emirates. Your data may be transferred to and processed in these countries. We ensure appropriate safeguards are in place, consistent with India's Digital Personal Data Protection Act, 2023 and the UAE's Federal Decree-Law No. 45 of 2021 on Personal Data Protection.

9. Your Privacy Rights

• Access – the personal data we hold about you.
• Correct – inaccurate or incomplete information.
• Delete – your personal data.
• Restrict or object – to processing of your data.
• Data portability – receive your data in a machine-readable format.
• Withdraw consent – at any time.

To exercise these rights, email us at info@alforatech.com. We will respond within 30 days.

10. Security

We implement industry-standard technical and organisational measures to protect your data. However, no internet transmission is 100% secure.

11. Third-Party Links

Our Site may contain links to external websites. We are not responsible for their privacy practices. Please review their policies before sharing any personal information.

12. Changes to This Policy

We may update this policy from time to time. The "Last updated" date at the top will reflect any changes. Continued use of the Site after changes constitutes acceptance of the updated policy.

13. Contact Us